Privacy Policy

Prime Heating & Air Conditioning LLC

Effective Date: January 29, 2026

Prime Heating & Air Conditioning LLC (“we,” “us,” or “our”) operates the website https://primeheatingac.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site or contact us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone number

  • Email address

  • Service address

  • Any information you submit through contact forms, quote requests, or direct communication

We may also automatically collect certain non-personal information when you visit our Site, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the Site

This information is used for website functionality, analytics, and service improvement.

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Schedule appointments and provide HVAC services

  • Communicate with you regarding your requests

  • Improve our website, services, and customer experience

  • Comply with legal or regulatory obligations

SMS and Mobile Information

If you provide your phone number, you may receive calls or text messages related to your service request, appointment reminders, or customer support.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following limited circumstances:

  • With service providers who assist in operating our website or business (under confidentiality obligations)

  • To comply with applicable laws, regulations, or legal requests

  • To protect the rights, property, or safety of Prime Heating & Air Conditioning LLC, our customers, or others

Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings, though some features of the Site may not function properly.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your data. To exercise these rights, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Prime Heating & Air Conditioning LLC
📞 (678) 682-9728